Privacy Policy
Who We Are
Our website address is: https://dougwareinsurance.com. Doug Ware Insurance Agency is an independent insurance agency based in Michigan, providing auto, home, life, and commercial insurance solutions to individuals and businesses across the state.
What Personal Data We Collect and Why We Collect It
Comments
When visitors leave comments on our site, we collect the data shown in the comment form, the visitor’s IP address, and browser user agent string to help with spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract location data from any images posted publicly.
Contact Forms
When you submit a contact form or request a quote, we collect your name, phone number, email address, IP address, and other information you provide. This data is used solely for customer service, quoting, and policy management. It is never sold or shared outside of our trusted insurance carrier network.
Cookies
If you leave a comment or submit a form, you may opt-in to saving your name, email, and website in cookies. These are for your convenience so you don’t have to fill in your details again. These cookies last for one year.
If you visit our login page, a temporary cookie is set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, several cookies are set to save your login info and display preferences. Login cookies last for two days, and screen option cookies last for a year. Selecting “Remember Me” extends login for two weeks. Logging out removes login cookies.
If you edit or publish content, a cookie will be stored in your browser indicating the post ID of the article. This expires after one day.
Embedded Content from Other Websites
Articles and pages may include embedded content (e.g. YouTube videos, Google Maps, or other websites). Embedded content behaves as if you visited the original site directly. These websites may collect data about you, use cookies, embed third-party tracking, and monitor interaction—especially if you’re logged in to those services.
Analytics
We use Google Analytics and similar tools to understand user behavior and improve our website. These services may track your IP address, session duration, browser type, and visited pages. No personally identifiable information is shared with these tools.
Who We Share Your Data With
We do not sell or rent your data. Your information may be shared only with trusted insurance carriers for the purpose of providing quotes or servicing policies. Our website hosting, analytics, and spam prevention vendors may also process anonymized data on our behalf.
How Long We Retain Your Data
Comment data is retained indefinitely. If you submit a quote request or contact form, the submitted information is stored securely in our CRM and email systems for future reference and follow-up. User accounts (if applicable) retain profile data until manually deleted by the user or admin.
What Rights You Have Over Your Data
You may request an exported file of the personal data we hold about you, or request that we erase your personal data—excluding any data we are obligated to retain for administrative, legal, or security purposes. To make a request, please email us by clicking here.
Where We Send Your Data
Visitor comments and form submissions may be checked through automated spam detection services and stored in secure, U.S.-based data centers.
Your Contact Information
For questions regarding this privacy policy or your data, contact us at by email or by mail: Doug Ware Insurance Agency, 22776 Metro Pkwy, Clinton Township, MI 48035.
Additional Information
How We Protect Your Data
We use SSL encryption, secure servers, password protection, and access controls to safeguard your information. Only authorized staff have access to sensitive data.
What Data Breach Procedures We Have in Place
In the event of a data breach, we will notify affected users within 72 hours via email and take corrective action including patching vulnerabilities and resetting passwords where applicable.
What Third Parties We Receive Data From
We may receive data from insurance partners and lead generation sources for the purpose of quoting or servicing a policy. This data is used strictly within our agency and not sold.
What Automated Decision Making and/or Profiling We Do With User Data
We may use automated tools to pre-qualify insurance quotes based on submitted data. However, all final quote decisions are reviewed and confirmed by a licensed agent.
Industry Regulatory Disclosure Requirements
Doug Ware Insurance Agency complies with all state and federal insurance data privacy laws, including regulations set by the Michigan Department of Insurance and Financial Services (DIFS).